In October I happened to see a pen at a Client site. I asked where it was imprinted and after looking it up on the website wanted the Pen/Keychain combination since I am a realtor. I did ask for samples from another site but their sample pen was good but the keychain I asked for never came and instead of metal it was rurbber and cheap looking Going to GoPromos I was very pleased. The communication and assistance from GoPromos was very professional and courteous. The quality of the product is exceptional. The promotions were very fair as was the pricing. I placed an order as a trial. Again very pleased. I have already placed a second order. I will use and recommend GoPromos.