Our Guarantee
At GOpromos.com you can always buy with confidence. You'll always find the most popular promotional products at the lowest guaranteed price*, with an easy and hassle-free buying experience.

Lowest Guaranteed Price
If you find the same product advertised for a lower price*, let us know and we'll match that price. We'll even refund the difference if you find the same item at a lower price within 30 days of your purchase.

When you are requesting a price match from GOpromos.com please have the following information ready for customer service:

• Your name
• Your phone number
• Your order number
• Proof of a competitive lower price, such as a print advertisement, price list or
  complete web site address (URL) clearly showing the lower price.

      *Total price refers to price of the same item including any additional setup charges before shipping &
      processing costs. The lower price must be for the same order quantity, same product and same imprint colors.

Our Satisfaction Guarantee
We guarantee that your order will be received free from defects or damage and personalized as you requested, or we will replace your order or issue you a full refund.

GOpromos.com is not a start-up enterprise, but an on-line service of a company that for over 40 years has provided "Hassle Free" customer service.

Please contact customer service at customerservice@gopromos.com, Live Chat or call 1-800-523-9909.

Return Policy
GOpromos believes in 100% customer satisfaction! Hence one of our main goals is to create a risk-free environment for customers to purchase our products. We have implemented favorable return policies and should the need ever arise, please take appropriate steps mentioned above.